Last updated: October 5, 2025
This Privacy Policy describes how Little Drummer Books Ltd ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from littledrummerbooks.com (the "Site").
1. Information We Collect
We collect various types of personal information from you when you interact with our Site. This information is necessary for us to provide our services, fulfil your orders, and improve your experience.
Personal Identifiers:
Name: Collected when you place an order, or contact us.
Email Address: Collected for order confirmations, marketing communications (if you opt-in), and customer service.
Delivery Address: Collected to process and deliver your orders.
Payment Information:
Payment Details: This includes credit card numbers, billing address, and other related payment information. This information is processed securely by our third-party payment processors and is not stored directly on our servers.
2. How We Collect Your Information
We may collect information in the following ways:
Directly from You: When you provide it to us voluntarily, such as when you place an order, subscribe to our newsletter, or contact customer support.
Automatically: Through cookies and similar tracking technologies as you navigate our Site. This may include your IP address, browser type, operating system, and browsing activity.
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Services: To process your orders and deliver products.
To Communicate with You: To send order confirmations, shipping updates, respond to your inquiries, and send marketing communications (if you have opted in).
To Improve Our Site and Services: To analyze usage patterns, troubleshoot issues, and enhance the functionality and user experience of our Site.
For Security and Fraud Prevention: To protect our Site and users from fraudulent activities and unauthorized access.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
4. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis and marketing. These providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have certain rights regarding your personal information:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Deletion: In certain circumstances, you have the right to request the deletion of your personal information.
Right to Object: You have the right to object to the processing of your personal information in certain situations.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.
9. Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@littledrummerbooks.com